Optometry Technician (bilingual)

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.  The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.

We are currently looking for qualified candidates for our Optometry Technician role. Please note: this role requires an applicant to be bilingual (English/Spanish). This position reports to the Director of Optometry and is a Regular, Full Time (36 - 40 hours a week) Non-Exempt role with a starting hourly range of $29.36.00 to $31.46 with full benefits. 

Primary Objective:
As an Optometry Technician, you will interact with and support patients of all ages to ensure smooth patient flow and provide excellent care and service.

ESSENTIAL FUNCTIONS / RESPONSIBILITIES
Clinical Duties:

• Work up patients prior to eye exams by documenting chief complaints and gathering medical history
• Measure visual acuity and perform other tests as planned
• Perform automated lensometry to measure the prescription of lenses
• Conduct autorefraction to provide an objective estimate of refractive error
• Administer visual field tests to check peripheral vision
• Capture fundus photography to document the interior surface of the eye
• Perform OCT (Optical Coherence Tomography) imaging to capture detailed images of the retina

• Greet patients and answer phone calls promptly and professionally
• Assist patients with check-in and check-out procedures
• Verify insurance eligibility and other public assistance programs
• Provide patient education
• Conduct patient outreach
• Document notes in electronic medical records
• Send mailed or electronic communications to patients
• Maintain an organized and efficient office environment

• Assist with inventory management by tracking medical supplies, records, and equipment
• Ensure all equipment is properly maintained
• Participate in team meetings and training sessions
• Assist other clinics when necessary
• Perform other duties or tasks assigned by the Director of Optometry

MINIMUM QUALIFICATIONS

• Bilingual in Spanish and English
• One year of experience working in a healthcare setting
• Six months of experience as an optometry technician
• Strong communication skills
• Ability to multi-task with organizational skills and effective team dynamics, flexibility and collaboration
• Excellent time management skills
• Willingness to learn and grow in the role is key.
• Ability to establish effective working relationships with patients and peers
• Adherence to infection control protocols and practices  

To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:

• Annual 4% COLA increase
• 401(k) retirement savings plan includes a company contribution
• Vacation: 2 weeks annually
• Paid educational leave: 40 hours annually
• Medical insurance: zero out-of-pocket expense
• Dental and vision insurance provided at no cost to the employee
• Life insurance includes a free basic policy with an optional voluntary plan
• Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year
• Flexible spending accounts for health and dependent care expenses
• Commuter benefits

As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.

Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.